GrowwTravels

Support
❓ Help Center

Get Your
Questions
Answered

Find answers to all your travel questions. Browse our comprehensive FAQ section or contact our support team for personalized assistance.

50+
FAQs Available
24/7
Live Support
< 1hr
Response Time



Help Center

Frequently Asked Questions

Find answers to common questions about our travel platform, services, and processes.

No FAQs found in this category. Please try another category.
1. What documents do I need for international travel? ˅
You will need a valid passport, visa (depending on the destination), and travel insurance. Some countries may also require proof of accommodation, return tickets, or vaccination certificates.
2. When should I book my flights and hotels for the best price? ˅
For international trips, booking 2–3 months in advance usually gives the best deals. For domestic trips, 3–6 weeks before departure is ideal.
3. Do I need travel insurance? ˅
Travel insurance is highly recommended as it protects you from unexpected events like trip cancellation, medical emergencies, lost baggage, and flight delays.
4. What is the baggage allowance for my trip? ˅
Baggage allowance varies depending on the airline and ticket type. Economy travelers typically get 15–23 kg checked baggage and 7–10 kg carry-on, but always check with your airline before traveling.
5. How can I stay safe while traveling? ˅
Keep copies of your documents, avoid carrying too much cash, use official transport services, and stay aware of your surroundings. Always follow local laws and customs.
6. Can I use my phone internationally? ˅
Yes, but roaming charges may apply. You can activate international roaming, buy a local SIM at the destination, or use an eSIM for cost-effective internet.
7. What should I pack for my trip? ˅
Pack essentials like clothes suitable for the weather, travel-sized toiletries, medication, travel chargers, and universal adapters. Always leave space for souvenirs!
8. What payment methods are accepted abroad? ˅
Credit and debit cards are widely accepted in most countries. However, carry some local currency for small purchases, transport, or remote areas.
9. Can I modify or cancel my booking? ˅
Yes, most bookings can be modified or cancelled, but terms vary by provider. Check the cancellation policy before booking and contact our support team for assistance.
10. Are there any hidden fees? ˅
We believe in transparent pricing. All taxes and service fees are clearly displayed during booking. Some destinations may have local tourism taxes payable on arrival.
11. Do you offer group discounts? ˅
Yes, we offer special discounts for groups of 10 or more. Contact our group travel specialists for customized packages and pricing.
12. What happens if my flight is delayed? ˅
If your flight is significantly delayed, contact the airline first. If you booked through us, our 24/7 support team can assist with rebooking and accommodation if needed.

Still Have Questions?

Our support team is here to help you 24/7